Hampton Inn & Suites Phoenix Chandler Fashion Center
What Guests Say
I love the private location, right away walking into the building it was clean and smelled like Christmas, was greeted by a very nice, helpful and friendly man.
Alexia
December 2024
The front office staff was very friendly and professional. Especially Jaymye. She was very sweet and helpful. The breakfast crew today was very helpful and polite . Breakfast choices were very good and fresh. The crew also worked hard to keep the area clean and stocked. The room was exceptionally clean and comfortable. We liked that the area is kind of secluded and quiet. Will definitely be staying again. Exceptional customer service! Loved our stay!
Rocio
January 2024
The accessibility of the area is perfect. Its close to everything. The breakfast is excellent. I even commented the kitchen staff that breakfast was very good. The front desk is so helpful and accommodating. There's always hot tea and coffee regardless of the time.
Millbrook
November 2024
The breakfasts were next level for a complimentary breakfast at a hotel. They had filtered water easily accessible that was free. Free use of a computer room and printing. Goody bags if you're a part of Hilton honors, Laundry facilities, nice pool, smart TV, complimentary shower gels, shampoos and conditioners were high quality, large desk to work on, good sized fridge with microwave, tea, hot chocolate and coffee station 24/7 complimentary, suite shop
Sophia
September 2024
I didn't stay booking.com failed to get back to my cancelation because of my conflict with travel dates. So I had to call directly to the Hampton Inn and the person over the phone was able to cancel my reservation before I was charged. I have stayed multiple times and it's one of my favorite places to stay when in Chandler or Phoenix area. The staff is friendly and approachable thank you.
Ramirez
September 2024
Extremely friendly staff and although the reservation was not a visible one to the hotel staff, I had all information provided to me and the staff did everything in their power to ensure that the room was not being used due to overcrowding/booking. I was delayed slightly (45min) but no fault of the hotel staff and it’s a lag in the booking system. Thank you folks for a very pleasant stay. Extremely personable each and every time seeing them. And the folks on duty (1 guy and a newer gal) they were just what made it worth the stay. Good people skills and a great team.
Jeremiah
September 2023
Had a really bad issue with the first two rooms we were given (it's just an embarrassing laugh-at-it-now memory), but the staff was super apologetic and took care of us phenomenally after the mix up. Their response was literally one of the best I've ever had, not just in the hotel industry, but in any customer service setting.
C
June 2023
I had a great experience at the Hampton Inn and Suites in Phoenix. Despite my missing booking due to a delayed flight, the staff was incredibly helpful and accommodating. The room was very spacious and impeccably clean. I truly appreciated their assistance and the comfort of the stay. Highly recommended!
John
June 2024
Nice quiet location. Staff was very friendly and helpful with needs. Night desk lady offered to leave pool open later for us after traveling several hours with kids in tow and encouraged us to relax in hot tub, however it was full and the guests had no plans on getting out. Breakfast was Very large variety of hot food options, yogurt, cereal, drinks and more. Room doors slam very loud and hard otherwise the halls seemed very quiet. Room was large and clean. Different set up than I've seen before. Big bottles of shampoo, lotion and conditioner. Plenty of towels and several pillows on both beds. Bed and blankets are soft and comfy.
Charles
December 2022
Check in was smooth with no problem or delays. Front desk personnel were friendly, attentive, professional. Sorry we didn’t remember their names. We checked in on Friday, 4 Aug 23 @ 1530 hours. So the two gentlemen working during that particular shift should be recognized for their first class service. Room was exactly as it was pictured, clean and comfortable. Location was great for our needs (golf and shopping).
Alexander
August 2023
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